Streamline all your communications with HeyLola Anywhere.
Great communication is vital for achieving your business’ goals maintaining relationships and ensuring smooth and efficient operations
Great customer experiences
Maintain high levels of availability and professionalism across all interactions.
Enhance team collaboration
Easily coordinate and communicate whether you’re in the office, remote, or on the move.
Desktop
Our patented desktop app puts you in control of how you communicate. Real time presence means you will never miss a call again. You can twin it with a desk phone or use it solely as a softphone.
Mobile
The mobile app provides instant access whilst on the move. Perfect for remote, hybrid, and mobile teams. When dialling through the app, users can even present their business number, keeping communication professional and consistent.
Devices
Everything in one place – bringing all the tools you need into one place. access address books, call recording, reporting, call queue management and so much more.
Anywhere is a user-friendly application that delivers business phone system functionality to a desktop, laptop, tablet or mobile phone
One-click calls on any device
Everything in one place – bringing all the tools you need into one place. access address books, call recording, reporting, call queue management and so much more.
More than telephony: instant messaging, video calls and webchat into one location, allowing you to connect and collaborate
Enjoy features like smart call routing, customisable statuses, and Microsoft 365 integration under one single licence—no hidden costs.
Omni-channel communication
Manage all channels seamlessly, calls, video meetings, or messaging
Comprehensive features at no extra cost
Enjoy features like smart call routing, customisable statuses, and Microsoft 365 integration under one single licence—no hidden costs.
Any device, anytime
Choose the device that suits your working style—desk phone, mobile app, or softphone. Switch between devices effortlessly without missing a beat.
Scalable and future-proof
As your business grows, HeyLola scales with you.
Smart call routing
Automatically direct incoming calls to the most suitable colleague based on availability and expertise, ensuring fast and efficient resolutions.
Queues and call groups
Organise your customer service teams with custom queues and call groups, so calls are always routed to the right department.
Auto attendant
Manage high call volumes effectively with an auto-attendant that greets and directs callers using customisable voice menus.
Customisable statuses and presence
Keep your team updated with over ten customisable status options. Integrate with your Microsoft 365 calendar to sync availability automatically.
Webchat and WhatsApp integration
Engage with your customers on their preferred platforms, ensuring no query goes unanswered.
WhatsApp integration with HeyLola
The WhatsApp Business platform is an efficient, scalable solution designed for businesses to integrate into their day-to-day operations on the Xelion platform. Seamlessly integrating into the Xelion platform, WhatsApp Business empowers any team to deliver exceptional personalised customer service.
Enhance customer service
WhatsApp Business enables your customers to deal with multiple enquiries and have complete visibility of incoming enquiries. Through automatic routing, enquiries can be directed to the right person and place, keeping customer experiences seamless and customer service a high priority.
Send and receive any file, any format
WhatsApp for Business is changing the face of customer service. Send and receive media documents, URLs, images and video to customers.
Instant communication with customers
(Exceeding your customers expectations) Customers expect excellent communication, and the demand for instant access to a business’ customer service team is high
Automated messages, quick replies and labels allow users to manage customer enquiries efficiently.
WhatsApp’s messaging capabilities integrate seamlessly with the HeyLola Anywhere platform.
Businesses can send individual messages for outbound marketing and service purposes.
Businesses can send individual messages for outbound marketing and service purposes.
Provide all the essential information customers would need such as contact details, address, website as well as a description of the business.
Shared inboxes and the ability for multiple users to access the app simultaneously allows enquiries to be dealt with efficiently.
Message delivery, response rates and customer engagement can all be recorded and measured in WhatsApp Business.
Customers can chat via WhatsApp directly from a website
HeyLola Anywhere works perfectly with Microsoft suite of products making it easy to fit into your existing workflow
Entra ID
Entra ID integration enables users to login using their MS 365 logins. enables auto provisioning single sign on.
Calendars
Calendar synchronisation pulls your Outlook schedule into your HeyLola account, enabling real time changes to your status based on the meeting and activity in your Outlook calendar.
Contacts
Contacts are automatically added from your Outlook address book
Teams integrator
Teams integrator seamlessly connects your Teams desktop app to the Xelion platform, and there is no need for any additional Xelion or Microsoft licenses for Teams users to enable this integrator.
Our Teams plugin gives each user full access to the Xelion address book, a dial pad within Teams, and click to dial.
Teams sync
HeyLola and Teams have activity sync in both directions. your presence setting will automatically update on the other
This powerful feature ensures seamless communication and collaboration by keeping your status consistent across platforms, making teamwork more efficient than ever.
Configure your product
Add £9.95 for unlimited calls
Call bundles available from 500 minutes £7.45/month
No Landline charges